(2) We normally use the USPS's Priority Mail or FedEx's ground service within USA. Sometimes we'll upgrade the shipping from FedEx ground to Priority Mail if the parcel is small even you paid for FedEx ground which is usually less expensive than Priority Mail. However, extremely large items such as artificial trees may require the use of a trucking company.

(3) Please note, unless you have asked for a delivery against your signature, we are not responsible for the following situation that is the US post office's tracking record showed your parcel was delivered but you did not receive the parcel. In this case, the parcel might be stolen in front of your door or in your mail box after it had been delivered. We are sorry we can not take the responsibility for this. If you want to avoid this situation, please ask for a Signature Required shipping service with an extra charge of $1.85.

(4) Shipping charge is calculated according to either the actual weight or dimentional weight, which ever is greater by the shipping carriers' Real Time Shipping Calculator.

(5) We combine shipping to save you money. And since many of our items are small and light in weight, ordering extra items may only require a small additional charge or no additional charge at all.

(6) All international shipping is subject to a $10 special handling charge per shipment due to the extra work on filing US customs documentation.

(7) All international shipping must be made by a traceable shipping service, such as the Global Express Service (EMS) by the post office. Otherwise the non-delivery risks will be on the buyers. Further more, since each country has its own regulation about the maximum size of a package, and the shipping charge of a large package is calculated by dimentional weight instead of by actual weight, please confirm with us before you place an order from out of USA.